Privacy notice
Email address: hello@victoriaandfinch.co.uk
Last updated: 10th November 2021
My commitment to you
I am committed to keeping your personal data safe and complying with data protection regulations, including GDPR (General Data Protection Regulation). This privacy notice sets out how, why and when I may use your personal information.
What personal information do I collect about you?
When you browse my website (www.victoriaandfinch.co.uk), information such as your IP address, web browser, device and time zone are automatically collected, which may install cookies on your device*. I also collect information about the webpages or products you visit on the site in order to improve the customer experience.
When you make a purchase from my website, I collect the personal information you provide such as your name, email address, postal address and the details of the product(s) you are ordering.
Data will only be retained for as long as is necessary for the purpose for which it was collected.
How do I use your personal data?
I will use your data to fulfil any orders placed through this website (including processing payment, arranging shipping and providing order confirmations/dispatch notes).
If you opt into my mailing list, I will use your name and email address to send occasional updates, including but not limited to pottery news and shop updates.
Can I withdraw consent to use my personal data?
Yes. If you change your mind after opting into marketing communications from Victoria & Finch, please click the ‘Unsubscribe’ link at the bottom of any email correspondence or email hello@victoriaandfinch.co.uk.
Who will I share your personal data with?
Your personal data is important to me and will only be shared with:
Squarespace: The platform I use to power my online shop.
Stripe/Apple: By making a purchase, you agree to share your information with your chosen payment processor for that specific transaction. Your personal data will be dealt with according to their own privacy notices.
Mailchimp: If you sign up to my mailing list, I collect, process, manage and store all contacts using Mailchimp, an email marketing platform.
Google Analytics: This service helps me understand how customers use this website.
Your personal data will not be shared with any third parties that have not been mentioned in this privacy notice unless required by law or if you violate the Terms.
How can I contact you?
If you would like to request further information about your rights or the data held about you, please email hello@victoriaandfinch.co.uk.
*Cookies
Cookies are small files which are sent to your browser from a website and stored on your computer. This website uses cookies to collect information about your interaction and usage. You can instruct your web browser to refuse or limit cookies. Please note, if you do not accept cookies, this may affect the functionality of this website.
Third parties
This website may include links to third party websites, plug-ins and applications (for example, Instagram and Pinterest). Please note, third party websites are governed by separate terms and conditions outside of the scope of this privacy notice. Any links provided are not endorsed by Victoria & Finch and I cannot be responsible for the behaviour and content of third party websites.
Changes to this privacy notice
I may update this privacy notice from time to time to reflect any operational, legal or regulatory changes. This notice will always be available in the footer of my website.